Document and Templates

NTECH Investments Ltd

Privacy Policy

Effective date: 31st day of July, 2023 ntechinvestments.com

(the "Site") is owned and operated by NTECH Investments Ltd. NTECH Investments Ltd is the data controller and can be contacted at: privacy@ntechinvestments.com

Phone+44 1698 901021

Address: The Bristol Office, 2nd Floor 5 High Street, Westbury On Trym, Bristol, England, BS9 3BY

Purpose

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  • The personal data we will collect;
  • Use of collected data;
  • Who has access to the data collected;
  • The rights of Site users; and
  • The Site's cookie policy.
  • This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

Consent

By using our Site users agree that they consent to:

The conditions set out in this Privacy Policy. When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

You can withdraw your consent by: If you have no contracted services, or wish to transfer title of services contact our Data Protection and Compliance Officer.

Legal Basis for Processing

We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal bases to collect and process the personal data of users in the EU:

  • Users have provided their consent to the processing of their data for one or more specific purposes;
  • Processing of user personal data is necessary for us or a third pary to pursue a legitimate interest. Our legitimate interest is not overriden by the interests or fundamenal rights and freedoms of users. Our legitimate interest(s) are: To ensure regulatory compliance with some services;
  • Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party. If a user does not provide the personal data necessary to perform a contract the consequences are as follows: Services can be restricted;
  • Processing of user personal data is necessary for us to comply with a legal obligation. If a user does not provide the personal data necessary for us to perform a legal obligation the consequences are as follows:
  • Restriction of access to some services; and
  • Processing of user personal data is necessary to a task carried out in the public interest or in the exercise of our official authority.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

IP address; Location; and Content viewed.

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

  • First and last name;
  • Age;
  • Date of birth;
  • Sex;
  • Email address;
  • Phone number;
  • Address;
  • Payment information; and
  • Auto fill data.

This data may be collected using the following methods: Account creation and form filling.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy. The data we collect automatically is used for the following purposes: Statistical insight and marketing purposes. The data we collect when the user performs certain functions may be used for the following purposes: Regulatory compliance, contract preparation and client engagement.

Who We Share Personal Data With

Employees We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

  • If the law requires it;
  • If it is required for any legal proceeding;
  • To prove or protect our legal rights; and
  • To buyers or potential buyers of this company in the event that we seek to sell the company.
  • If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved. You will be notified if your data is kept for longer than this period. How We Protect Your Personal Data data is encrypted and stored online in secure facilities, the data is only accessible to designated employees whom are bound by confidentiality agreements and can face termination and other consequences for breach of agreement. While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

International Data Transfers

We transfer user personal data to the following countries: 'various' country specific details, are provided at time of requesting international service that require sharing of data to enable that service, data is never shared without the explicit knowledge of the user. When we transfer user personal data we will protect that data as described in this Privacy Policy and comply with applicable legal requirements for transferring personal data internationally. If you are located in the United Kingdom or the European Union, we will only transfer your personal data if: The country your personal data is being transferred to has been deemed to have adequate data protection by the European Commission or, if you are in the United Kingdom, by the United Kingdom adequacy regulations; or We have implemented appropriate safeguards in respect of the transfer. For example, the recipient is a party to binding corporate rules, or we have entered into standard EU or United Kingdom data protection contractual clauses with the recipient..

Your Rights as a User

Under the GDPR, you have the following rights:

  • Right to be informed;
  • Right of access;
  • Right to rectification;
  • Right to erasure;
  • Right to restrict processing;
  • Right to data portability; and
  • Right to object.

Children

We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our data protection officer.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our data protection officer here:

  • David Parker
  • privacy@ntechinvestments.com
  • +44 1698 901021
  • The Bristol Office, 2nd Floor 5 High Street, Westbury On Trym, Bristol, England, BS9 3BY

Do Not Track Notice

Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals.

How to Opt-Out of Data Collection, Use or Disclosure

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

users can opt out of using personal data for marketing purposes. You can opt-out by by clicking unsubscribe or updating profile from user portals.

Cookie Policy

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

  • Functional cookies
  • Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;
  • Analytical cookies
  • Analytical cookies allow us to improve the design and functionality of our Site
  • by collecting data on how you access our Site, for example data on the content
  • you access, how long you stay on our Site, etc;
  • Targeting cookies
  • Targeting cookies collect data on how you use the Site and your preferences.
  • This allows us to personalise the information you see on our Site for you; and
  • Third-Party Cookies
  • Third-party cookies are created by a website other than ours. We may use
  • third-party cookies to achieve the following purposes:
  • Tailored advertisement preferences..

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Complaints

If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Information Commissioner's Office in the UK.

Contact Information

If you have any questions, concerns or complaints, you can contact our data protection officer, David Parker, at: privacy@ntechinvestments.com +44 1698 901021 The Bristol Office, 2nd Floor 5 High Street, Westbury On Trym, Bristol, England, BS9 3BY

TERMS AND CONDITIONS

These terms and conditions (the "Terms and Conditions") govern the use of ntechinvestments.com (the "Site"). This Site is owned and operated by NTECH Investments Ltd. This Site is an ecommerce website. By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.

Intellectual Property

All content published and made available on our Site is the property of NTECH Investments Ltd and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to: Harass or mistreat other users of our Site; Violate the rights of other users of our Site; Violate the intellectual property rights of the Site owners or any third party to the Site; Hack into the account of another user of the Site; Act in any way that could be considered fraudulent; or Post any material that may be deemed inappropriate or offensive. If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Accounts

When you create an account on our Site, you agree to the following: You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes. We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions. Sale of Goods And Services

These Terms and Conditions govern the sale of goods and services available on our Site. The following goods are available on our Site: Telecommunications along with related IT hardware and accessories.. We are under a legal duty to supply goods that match the description of the good(s) you order on our Site. The following services are available on our Site: Telecommunications services including solutions consultancy.. The services will be paid for in full when the services are ordered. These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk. We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Third Party Goods and Services

Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Subscriptions

Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription. To cancel your subscription, please follow these steps: unless explicit terms have been agreed apart, then users can cancel at any time, discounts provided may be removed to settle the account, accounts cannot be cancelled whilst they have a debit balance, assistance can be sought via the support portal should any problems arise.

Payments

We accept the following payment methods on our Site: Credit Card; PayPal; Debit; Direct Debit; and cryptocurrency. When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument. If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered through one of the following methods: Delivery of physical goods is normally by post or courier and subject to the terms and conditions of carriage for the service utilised.. Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include weekends and bank holidays. You will be required to pay delivery charges in addition to the price for the goods you purchase. If you purchase goods from us for delivery to a destination outside the United Kingdom your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them. You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Right to Cancel and Receive Reimbursement

If you are a customer living in the United Kingdom or the European Union you have the right to cancel your contract to purchase goods and services from us within 14 days without giving notice. The cancellation period: Will end 14 days from the date of purchas when you purchased digital content that was not supplied on a tangible medium; Will end 14 days from the date of purchase when you purchased a service; Will end 14 days from when you receive, or someone you nominate receives, the goods when you purchased good(s) in one order that are all delivered together; Will end 14 days from when you receive, or someone you nominate receives, the last good when you purchased goods in one order that are delivered separately; or Will end 14 days from when you receive, or someone you nominate receives, the first good when you purchased goods that will be regularly delivered during a defined period of time. To exercise your right to cancel you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at sales@ntechinvestments.com or by post at The Bristol Office, 2nd Floor 5 High Street, Westbury On Trym, Bristol, England, BS9 3BY. You may use a copy of the Cancellation Form, found at the end of these Terms and Conditions, but you are not required to do so.

The right to cancel does not apply to:

Goods or services, other than the supply of water, gas, electricity, or district heating, where the price depends upon fluctuations in the financial market that we cannot control and that may occur during the cancellation period; Custom or personalized goods; Goods that will deteriorate or expire rapidly; Alcoholic beverages where the price has been agreed upon at the time of purchase, delivery of them can only take place after 30 days, and their value is dependent on fluctuations in the market that we cannot control; Services that the customer has requested for the purpose of carrying out urgent repairs or maintenance; Newspapers, magazines, or periodicals, except for subscriptions to such publications; and Accommodation, transport of goods, vehicle rental services, catering, or services related to leisure activities, if the contract includes a specific date or period of performance.

Effects of Cancellation

If you cancel your contract with us and goods have already been sent to you, then you must return the goods to us as soon as possible after informing us of your decision to cancel. You will be responsible for the cost of returning the goods. We will not be responsible for any damage or loss to the goods that occurs before they are returned to us, including while the goods are in transit. If you cancel your contract with us, we will reimburse to you all payments we received from you under the contract, including the costs of delivery, except for any supplementary delivery charges resulting from your choice of a delivery type other than the least expensive type of standard delivery that we offer. Please note that we are permitted by law to reduce your reimbursement to reflect any reduction in the value of the goods that was caused by handling other than what is necessary to establish the nature, characteristics, and functioning of the goods. We will provide the reimbursement without undue delay and no later than the earlier of 14 days after we receive back from you any goods supplied or 14 days after you provide proof that you have returned the goods. If no goods were supplied, then we will provide the reimbursement no later than 14 days after the day we were informed of your decision to cancel. If you requested the performance of services begin during the cancellation period, you are required to pay us an amount which is in proportion to what has been performed until you have communicated to us your decision to cancel this contract. We will reimburse to you any amount you have paid above this proportionate payment. If you provide express consent to the supply of digital content during the cancellation period and acknowledge that your right to cancel the contract is lost by the supply of digital content during the cancellation period, you will no longer have a right to cancel the contract. We will make the reimbursement using the same form of payment as you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees because of the reimbursement. This right to cancel and to reimbursement is not affected by any return or refund policy we may have.

Consumer Protection Law

Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Links to Other Websites

Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

Limitation of Liability

NTECH Investments Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless NTECH Investments Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the Country of England.

Dispute Resolution

Subject to any exceptions specified in these Terms and Conditions, if you and NTECH Investments Ltd are unable to resolve any dispute through informal discussion, then you and NTECH Investments Ltd agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and NTECH Investments Ltd. Notwithstanding any other provision in these Terms and Conditions, you and NTECH Investments Ltd agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site. Contact Details Please contact us if you have any questions or concerns. Our contact details are as follows: +44 1698 901021 sales@ntechinvestments.com The Bristol Office, 2nd Floor 5 High Street, Westbury On Trym, Bristol, England, BS9 3BY You can also contact us through the feedback form available on our Site.


Effective Date: 31st day of July, 2023

Cancellation Form

If you want to cancel your contract of sale with us you may use this form and email or post it back to us at the address below. To: ntechinvestments.com Address: The Bristol Office, 2nd Floor 5 High Street, Westbury On Trym, Bristol, England, BS9 3BY Email: sales@ntechinvestments.com I hereby give notice that I cancel my contract of sale of the following goods or services:

Ordered on: __________________________________

Received on: __________________________________

Customer name: __________________________________

Customer address: _______________________________

Signature (only required if you are returning a hardcopy of this form): _______________________________

Date: _____________________________

NON-DISCLOSURE AGREEMENT

THIS NON-DISCLOSURE AGREEMENT

("the Agreement") dated this ________ day of ________________, ________.

BETWEEN:

________________________________ of ________________________________ (the "Client") OF THE FIRST PART

- AND -

NTECH Investments Ltd of The Bristol Office, 2nd Floor 5 High Street, Westbury On Trym, Bristol, England, BS9 3BY (the "Contractor") OF THE SECOND PART

BACKGROUND:

The Contractor is currently or may be retained as an independent contractor with the Client. In addition to this responsibility or position (the "Retainer"), this Agreement also covers any position or responsibility now or later held with the Client. The Contractor will receive from the Client, or develop on the behalf of the Client, Confidential Information as a result of the Retainer (the "Permitted Purpose").

IN CONSIDERATION OF

and as a condition of the Client retaining the Contractor and the Client providing the Confidential Information to the Contractor in addition to other valuable consideration, the receipt and sufficiency of which consideration is hereby acknowledged, the parties to this Agreement agree as follows:

Confidential Information

All written and oral information and materials disclosed or provided by the Client to the Contractor under this Agreement constitute Confidential Information regardless of whether such information was provided before or after the date of this Agreement or how it was provided to the Contractor. The Contractor acknowledges that in any position the Contractor may hold, in and as a result of the Contractor's retainer by the Client, the Contractor will, or may, be making use of, acquiring or adding to information about certain matters and things which are confidential to the Client and which information is the exclusive property of the Client. 'Confidential Information' means all data and information relating to the business and management of the Client, including but not limited to, the following: 'Business Operations' which includes internal personnel and financial information of the Client, vendor names and other vendor information (including vendor characteristics, services and agreements), purchasing and internal cost information, internal services and operational manuals, external business contacts including those stored on social media accounts or other similar platforms or databases operated by the Client, and the manner and methods of conducting the Client's business; 'Customer Information' which includes names of customers of the Client, their representatives, all customer contact information, contracts and their contents and parties, customer services, data provided by customers and the type, quantity and specifications of products and services purchased, leased, licensed or received by customers of the Client; 'Intellectual Property' which includes information relating to the Client's proprietary rights prior to any public disclosure of such information, including but not limited to the nature of the proprietary rights, production data, technical and engineering data, technical concepts, test data and test results, simulation results, the status and details of research and development of products and services, and information regarding acquiring, protecting, enforcing and licensing proprietary rights (including patents, copyrights and trade secrets); 'Service Information' which includes all data and information relating to the services provided by the Client, including but not limited to, plans, schedules, manpower, inspection, and training information; 'Product Information' which includes all specifications for products of the Client as well as work product resulting from or related to work or projects performed or to be performed for the Client or for clients of the Client, of any type or form in any stage of actual or anticipated research and development; 'Production Processes' which includes processes used in the creation, production and manufacturing of the work product of the Client, including but not limited to, formulas, patterns, moulds, models, methods, techniques, specifications, processes, procedures, equipment, devices, programs, and designs; 'Accounting Information' which includes, without limitation, all financial statements, annual reports, balance sheets, company asset information, company liability information, revenue and expense reporting, profit and loss reporting, cash flow reporting, accounts receivable, accounts payable, inventory reporting, purchasing information and payroll information of the Client; 'Marketing and Development Information' which includes marketing and development plans of the Client, price and cost data, price and fee amounts, pricing and billing policies, quoting procedures, marketing techniques and methods of obtaining business, forecasts and forecast assumptions and volumes, and future plans and potential strategies of the Client which have been or are being discussed; 'Computer Technology' which includes all scientific and technical information or material of the Client, pertaining to any machine, appliance or process, including but not limited to, specifications, proposals, models, designs, formulas, test results and reports, analyses, simulation results, tables of operating conditions, materials, components, industrial skills, operating and testing procedures, shop practices, know-how and show-how; 'Proprietary Computer Code' which includes all sets of statements, instructions or programs of the Client, whether in human readable or machine readable form, that are expressed, fixed, embodied or stored in any manner and that can be used directly or indirectly in a computer ('Computer Programs'); any report format, design or drawing created or produced by such Computer Programs; and all documentation, design specifications and charts, and operating procedures which support the Computer Programs; and Confidential Information will also include any information that has been disclosed by a third party to the Client and is protected by a non-disclosure agreement entered into between the third party and the Client. Confidential Information will not include the following information: Information that is generally known in the industry of the Client; Information that is now or subsequently becomes generally available to the public through no wrongful act of the Contractor; Information rightly in the possession of the Contractor prior to the disclosure to the Contractor by the Client; Information that is independently created by the Contractor without direct or indirect use of the Confidential Information; or Information that the Contractor rightfully obtains from a third party who has the right to transfer or disclose it.

Obligations of Non-Disclosure

Except as otherwise provided in this Agreement, the Contractor must not disclose the Confidential Information. Except as otherwise provided in this Agreement, the Confidential Information will remain the exclusive property of the Client and will only be used by the Contractor for the Permitted Purpose. The Contractor will not use the Confidential Information for any purpose that might be directly or indirectly detrimental to the Client or any associated affiliates or subsidiaries. The obligations to ensure and prevent the disclosure of the Confidential Information imposed on the Contractor in this Agreement and any obligations to provide notice under this Agreement will survive the expiration or termination, as the case may be, of this Agreement and those obligations will last indefinitely. The Contractor may disclose any of the Confidential Information: to such employees, agents, representatives and advisors of the Contractor that have a reasonable need to know for the Permitted Purpose provided that: the Contractor has informed such personnel of the confidential nature of the Confidential Information; such personnel agree to be legally bound to the same burdens of non-disclosure and non-use as the Contractor; the Contractor agrees to take all necessary steps to ensure that the terms of this Agreement are not violated by such personnel; and the Contractor agrees to be responsible for and indemnify the Client for any breach of this Agreement by its personnel. to a third party where the Client has consented in writing to such disclosure; and to the extent required by law or by the request or requirement of a court of law, a regulatory body, or an administrative tribunal.

Avoiding Conflict of Opportunities

It is understood and agreed that any business opportunity relating to or similar to the Client's current or anticipated business opportunities coming to the attention of the Contractor during the Contractor's retainer is an opportunity belonging to the Client. Accordingly, the Contractor will advise the Client of the opportunity and cannot pursue the opportunity, directly or indirectly, without the written consent of the Client. Without the written consent of the Client, the Contractor further agrees not to directly or indirectly, engage or participate in any other business activities which the Client, in its reasonable discretion, determines to be in conflict with the best interests of the Client.

Ownership and Title

The Contractor acknowledges and agrees that all rights, title and interest in any Confidential Information will remain the exclusive property of the Client. Accordingly, the Contractor specifically agrees and acknowledges that the Contractor will have no interest in the Confidential Information, including, without limitation, no interest in know-how, copyright, trade mark or trade names, notwithstanding the fact that the Contractor may have created or contributed to the creation of that Confidential Information. The Contractor does hereby waive any moral rights that the Contractor may have with respect to the Confidential Information. The Confidential Information will not include anything developed or produced by the Contractor during the term of this Agreement, including but not limited to intellectual property, process, design, development, creation, research, invention, know-how, trade name, trade mark or copyright that: was developed without the use of any equipment, supplies, facility or Confidential Information of the Client; was developed entirely on the Contractor's own time; does not relate to the actual business or reasonably anticipated business of the Client; does not relate to the actual or demonstrably anticipated processes, research, or development of the Client; and does not result from any work performed by the Contractor for the Client. The Contractor agrees to immediately disclose to the Client all Confidential Information developed in whole or in part by the Contractor during the term of the Retainer and to assign to the Client any right, title or interest the Contractor may have in the Confidential Information. The Contractor agrees to execute any instruments and to do all other things reasonably requested by the Client (both during and after the term of the Retainer) in order to vest more fully in the Client all ownership rights in those items transferred by the Contractor to the Client.

Remedies

The Contractor agrees and acknowledges that the Confidential Information is of a proprietary and confidential nature and that any disclosure of the Confidential Information to a third party in breach of this Agreement cannot be reasonably or adequately compensated for in money damages and would cause irreparable injury to the Client. Accordingly, the Contractor agrees that the Client is entitled to, in addition to all other rights and remedies available to it at law or in equity, an injunction restraining the Contractor, any of its personnel, and any agents of the Contractor, from directly or indirectly committing or engaging in any act restricted by this Agreement in relation to the Confidential Information.

Return of Confidential Information

The Contractor agrees that, upon request of the Client, or in the event that the Contractor ceases to require use of the Confidential Information, or upon expiration or termination of this Agreement, or the expiration or termination of the Retainer, the Contractor will turn over to the Client all documents, disks or other computer media, or other material in the possession or control of the Contractor that: may contain or be derived from ideas, concepts, creations, or trade secrets and other proprietary and Confidential Information as defined in this Agreement; or is connected with or derived from the Contractor's services to the Client.

Notices

In the event that the Contractor is required in a civil, criminal or regulatory proceeding to disclose any part of the Confidential Information, the Contractor will give to the Client prompt written notice of such request so the Client may seek an appropriate remedy or alternatively to waive the Contractor's compliance with the provisions of this Agreement in regards to the request. If the Contractor loses or makes unauthorised disclosure of any of the Confidential Information, the Contractor will immediately notify the Client and take all reasonable steps necessary to retrieve the lost or improperly disclosed Confidential Information. Any notices or delivery required in this Agreement will be deemed completed when hand-delivered, delivered by agent, or seven days after being placed in the post, postage prepaid, to the parties at the addresses contained in this Agreement or as the parties may later designate in writing. The addresses for any notice to be delivered to any of the parties to this Agreement are as follows: Name: _______________________________ Address: _______________________________ Name: NTECH Investments Ltd Address: The Bristol Office, 2nd Floor 5 High Street, Westbury On Trym, Bristol, England, BS9 3BY

Representations

In providing the Confidential Information, the Client makes no representations, either expressly or impliedly as to its adequacy, sufficiency, completeness, correctness or its lack of defect of any kind, including any patent or trade mark infringement that may result from the use of such information.

Termination

This Agreement will automatically terminate on the date that the Contractor's Retainer with the Client terminates or expires, as the case may be. Except as otherwise provided in this Agreement, all rights and obligations under this Agreement will terminate at that time.

Assignment

Except where a party has changed its corporate name or merged with another corporation, this Agreement may not be assigned or otherwise transferred by either party in whole or part without the prior written consent of the other party to this Agreement.

Amendments

This Agreement may only be amended or modified by a written instrument executed by both the Client and the Contractor.

Governing Law

This Agreement will be construed in accordance with and governed by the laws of England.

General Provisions

Time is of the essence in this Agreement. This Agreement may be executed in counterpart. Headings are inserted for the convenience of the parties only and are not to be considered when interpreting this Agreement. Words in the singular mean and include the plural and vice versa. Words in the masculine mean and include the feminine and vice versa. The clauses, paragraphs, and subparagraphs contained in this Agreement are intended to be read and construed independently of each other. If any part of this Agreement is held to be invalid, this invalidity will not affect the operation of any other part of this Agreement. The Contractor is liable for all costs, expenses and expenditures including, and without limitation, the complete legal costs incurred by the Client in enforcing this Agreement as a result of any default of this Agreement by the Contractor. The Client and the Contractor acknowledge that this Agreement is reasonable, valid and enforceable. However, if a court of competent jurisdiction finds any of the provisions of this Agreement to be too broad to be enforceable, it is the intention of the Client and the Contractor that such provision be reduced in scope by the court only to the extent deemed necessary by that court to render the provision reasonable and enforceable, bearing in mind that it is the intention of the Contractor to give the Client the broadest possible protection against disclosure of the Confidential Information. No failure or delay by the Client in exercising any power, right or privilege provided in this Agreement will operate as a waiver, nor will any single or partial exercise of such rights, powers or privileges preclude any further exercise of them or the exercise of any other right, power or privilege provided in this Agreement. This Agreement will inure to the benefit of and be binding upon the respective heirs, executors, administrators, successors and assigns, as the case may be, of the Client and the Contractor. This Agreement constitutes the entire agreement between the parties and there are no further items or provisions, either oral or otherwise.

IN WITNESS WHEREOF

____________________________ and NTECH Investments Ltd have duly affixed their signatures under hand and seal on this ________ day of ________________, ________.

_______________________________

WITNESS: ________________________

Address: ________________________ __________________________(Client)

Per:_____________________________ (Seal)

WITNESS: ________________________

Address: ________________________

NTECH Investments Ltd

Per:_____________________________ (Seal)

DATE: ____________

NTECH Investments Ltd

Telecoms Agreement

THIS AGREEMENT IS MADE BETWEEN (1) NTECH Investments Ltd, whose registered office is ( referred to as ‘NTECH’ ) Company No: 14784965 and (2) ____________________ whose registered office ______________________________ (referred to as “the Customer”) Company No: __________

WHEREAS

A. NTECH is a provider of telecommunication network services, including a service whereby the Customer can operate Telecommunications Services by using NTECH’s services. B. The Customer wishes to utilise NTECH’s services.

IT IS AGREED THAT

1. INTERPRETATION AND DEFINITIONS

  • The following provisions shall have effect for the Interpretation of this Agreement;

  • 1.1. Words denoting the singular number only shall include the plural and vice versa, words importing persons include bodies corporate and non-corporate.

  • 1.2. The clause headings do not form part of this deed are for convenience only and shall not be taken into account in its construction or interpretation.

  • 1.3. The ‘Act’ - the Communications Act 2003

  • 1.4. ‘Code’ – Any Code of Practice issued by Phone-paid Services Authority (PSA) (or anybody that shall replace them and any other regulatory body approved by the Director General of Telecommunications) relevant to Services, that may be issued from time to time.

  • 1.5. ‘Email’ – Electronic Mail.

  • 1.6. ‘End User’ – users of the services provided by the Customer.

  • 1.7. ‘Equipment’ – Modem access provided to the Customer to enable End Users to access the Internet.

  • 1.8. ‘Phone-paid Services Authority’ – or any other independent body appointed to supervise and administer telephone information services, and is recognised by the Director General of Telecommunications (or any representative of OFCOM, or anybody that shall takes its place), as an appropriate body to apply and administer the Code.

  • 1.9. ‘Intellectual Property Rights’ – copyright, database right, patents, registered and unregistered design rights, registered and unregistered trademarks, and all other industrial or intellectual property rights or trade secrets existing at any time in any jurisdiction and all rights that shall apply to them.

  • 1.10. ‘Inbound Channels’ – Lines used to receive inbound calls to NTECH’s network.

  • 1.11. ‘Interconnect Rates’ – Rates charged and paid by a Carrier (such as BT plc) to NTECH for traffic it sends out or receives from or to the Carrier network.

  • 1.12. ‘Internet’ – Global telecommunications network.

  • 1.13. ‘Port’ – the transfer of a Service Number to a third party under the Telecommunications (Interconnection) Regulations 1997 (whereby, for explanatory purposes only, that other party provides services to the Customer in place of NTECH) and the words “Ports” and “Ported” shall be construed accordingly.

  • 1.14. ‘Rates’ – the rates specified in Annex I, and as varied from time to time, which are the rates per minute payable by either party, and these rates are exclusive of value added tax.

  • 1.15. ‘Report’ - the monthly call statement, produced by NTECH showing call minutes produced on Service Numbers allocated to the Customer.

  • 1.16. ‘Service Numbers’ - Numbers allocated to the customer from time to time, over whom the Customer shall not acquire any right, title or interest and ‘Service Number’ shall be construed accordingly.

  • 1.17. ‘Site’ – Location where services are provided

2. FORMATION OF CONTRACT

  • 2.1. Any error, omission or typographical error in any quotation, offer, sales information, invoice, or document supplied by NTECH shall be subject to correction without liability, except when the customer has incurred direct, not consequential, losses because of these actions.

  • 2.2. NTECH may vary any provision in this Agreement, without prior consent from the Customer, subject to such change is required because of regulatory, insurance, safety or statutory changes made after the date of this Agreement. NTECH shall in such circumstances give the Customer 30 days notice of such changes. The Customer shall have the right by giving notice in writing to NTECH to terminate this Agreement, within 14 days of receiving such notice. This Agreement would then be terminated within 30 days of such notification, or on a later date specified by the Customer.

3. RESPONSIBILITIES AND OBLIGATIONS

  • 3.1. NTECH
    • 3.1.1. NTECH shall provide the Customer with network service and Service Numbers, but notwithstanding this NTECH is not obliged to supply Service Numbers requested by the Customer. It may also change numbers supplied to the Customer if this is required for regulatory, statutory or legal reason, and in such instance shall notify the Customer as soon as is reasonably practical.

    • 3.1.2. NTECH shall maintain equipment suitable for handling and terminating calls.

    • 3.1.3. NTECH shall notify the Customer as soon as reasonably practicable, of any changes in rates payable, or modification to the service offered.

    • 3.1.4. NTECH shall provide the Customer with reasonable technical and sales support, which NTECH in its sole discretion shall consider necessary and appropriate.

    • 3.1.5. NTECH may from time to time make changes to equipment used to handle calls and provide the service. Such changes are at the sole discretion of NTECH, and may be made without prior consent from the Customer. Should the Customer be affected, NTECH will make the Customer giving no less than one week notice, and making every reasonable attempt to ensure that any loss of service is kept as short as is possible to conclude the work.

  • 3.2. Customer

    • 3.2.1. The Customer shall abide by this Agreement.
    • 3.2.1.1. The Customer shall ensure that they have all necessary approvals, permissions or authorisations for the services operated through NTECH including those offered to its End Users. The Customer shall be responsible for the content, quality and delivery of services offered, and for ensuring that these services comply with the Code, Act and this Agreement. NTECH may recover from the Customer all fines, claims or administrative expenses resulting charged by PSA (or any other regulatory body approved by Ofcom), resulting from a breach of the Code.


    • 3.2.2. The Customer shall provide NTECH on request with information or material regarding the service operated through NTECH, including those offered to its End Users or agents upon and to the extent of any request made by NTECH.

    • 3.2.3. The Customer shall ensure that services provided are not used for any unlawful purpose whatsoever including the transmission or offering of any information or services which are unlawful, abusive, harmful, threatening, defamatory, or which in any way infringe copyright, intellectual property rights, trademarks, or which is pornography, or any other material that may cause offence in any way

    • 3.2.4. The Customer specifically agrees to indemnify NTECH against all costs and liabilities arising out of all claims which result from, or involve an allegation of, any breach of clause 3.2.3.

    • 3.2.5. The Customer shall co-operate with NTECH in relation to any complaints, enquiries or investigations regarding services offered by the Customer. The Customer shall, at the discretion of NTECH, without limitation bear in full any reasonable costs associated with such complaints, investigations, or enquiries or any action whether or not brought by or against NTECH.

    • 3.2.6. The Customer shall ensure that any third party using its facilities shall be bound by the terms of this Agreement.

    • 3.2.7. The Customer is responsible for ensuring that no third party intellectual property right is infringed by its choice of telephone number for a particular service and indemnifies NTECH against all costs and liabilities arising out of a breach or allegation of a breach of any such third party’s intellectual property rights.

4. ASSIGNMENT & NOVATION

  • 4.1. The Customer shall not assign the rights and obligations of this Agreement to any other party without the express permission in writing of NTECH, which NTECH may or may not grant at its sole discretion.

  • 4.2. If NTECH are unable to fulfil its obligations under the terms of this contract, or if NTECH are purchased by a third party, then NTECH may assign the rights and obligation of this Agreement (including for the avoidance of any doubt, the right given to PSA pursuant to clause 4.3 hereof) to a third party with the prior consent of the Customer which will not be unreasonably withheld.

  • 4.3. In conformity with the requirement set out in paragraph 2.3.2 of the 14th Edition of the PSA Code of Practice, the parties do hereby agree that for the purpose of Section 1 of the Contracts (Rights of 3rd Parties) Act 1999, PSA may in its own right enforce any term of this Agreement and have the powers of enforcement provided by Clause 1(5) thereof.

5. PROVISION OF SERVICES AND WARRANTEES

  • 5.1. NTECH gives no warranty or guarantee that the service is satisfactory or suitable for the Customer’s purposes, or that service shall be uninterrupted or fault free. All warranties relating to the service from NTECH are excluded, even if implied by statute.

  • 5.2. The parties acknowledge that no representations, warranties or statements made prior to concluding this Agreement form any part of the contract, nor have they induced either party.

  • 5.3. The Customer acknowledges that:
    • 5.3.1. No representation, warranty or statement other that detailed in this Agreement, forms any part of a Contract, nor has induced the Customer to use NTECH;

    • 5.3.2. The service provided by NTECH was not designed for the Customer’s individual requirements, and it is up to the Customer to decide if the service provided by NTECH is of satisfactory quality and fit for the purpose for which it is used;

    • 5.3.3. NTECH is reliant on a third party for delivery of Inbound Channels, and therefore NTECH can have no liability of whatever nature for any delay in provision of the same, moreover NTECH makes no warranty that its network or services shall be continuous, or will be free from faults.

  • 5.4. In the event that the Customer wishes to provide its own equipment, or provide leased lines to connect to its equipment, this shall require the prior consent of NTECH, and mutual agreement of charges that the Customer shall pay to NTECH, the Customer is solely responsible for any costs, without limitation, to include, the installation, delivery and maintenance of the same, and NTECH can have no liability whatsoever for any lines or equipment provided at the Site by the Customer.

6. RATES AND PAYMENT

  • 6.1. Payments shall be made as follows:

  • 6.2. NTECH shall send the Customer a monthly report within 20 days from the end of the month in which the traffic was generated


  • 6.3. NTECH will make payments 45 days from end of month in which traffic was generated as per 6.8.

  • 6.4. NTECH will make payments to the customer as per bank details attached and will not make any third party payments. The customer bank details supplied per Appendix 2 must match the Customer details.

  • 6.5. The agreed rebates are as per Appendix 1.

  • 6.6. NTECH may at any time vary the Rates detailed in Annex I, in the event that any carrier alters the rates paid to NTECH, but shall give the Customer 30 days written notice of such change.

  • 6.7. In the event that OFCOM, or any other regulatory body, or BT plc or any other Carrier with which NTECH contracts make retrospective price adjustments to revenues paid to NTECH which result in NTECH having overpaid the Customer, then NTECH at its sole discretion and without prejudice to NTECH’s rights to re-claim such overpayment from the Customer, may deduct from subsequent payments to the Customer, sufficient revenues to reflect the sums overpaid to the Customer.

  • 6.8. The Customer’s Call Minutes shall be calculated according to data logged by NTECH which shall be accepted subject to the Customers data matching that of NTECH, except in the case of manifest error, as being conclusive for the determination of revenues due to the Customer.

  • 6.9. NTECH shall at its sole discretion, not pay any fees to the Customer for Call Minutes generated on Service Numbers allocated in the following circumstances:

    • 6.9.1. Where BT plc, and any other Carrier with which NTECH interconnect does not pay NTECH for traffic generated. Evidence of which will be provided to the customer.

  • 6.10. NTECH may deduct any sum owed to NTECH by the Customer, from any sum due to Customer, and vice versa. NTECH may on direction from any regulatory or governmental body, withhold any sum owed to the Customer to cover fines, claims or administrative expenses due to any person from the Customer under this Agreement or otherwise.

7. INTELLECTUAL PROPERTY RIGHTS

  • 7.1. All Intellectual Property Rights owned by one party shall remain vested in such party, and for clarity, and avoidance of doubt:
    • 7.1.1. The Intellectual Property Rights of the Service Numbers shall be vested in NTECH;

    • 7.1.2. Equipment provided at the Site, unless purchased by the Customer, all rights of any nature, trade name, documents, drawings and information including any access codes provided to the Customer, and information in NTECH’s database accessed by the End Users and the Customer remain vested in NTECH;

    • 7.1.3. Information provided to the Customer by NTECH pursuant to this Agreement, pertaining to the Customer’s End Users is the property of the Customer.

  • 7.2. The Customer shall not use NTECH’s name, trademarks, or copyrights in any way that implies any approval or connection with the services or products offered by the Customer.

8. CONFIDENTIALITY

  • 8.1. During and after the period while this Agreement remains in force, both parties shall not disclose to any third party the information gained in connection with this Agreement, nor the terms and payments due, but each party may disclose to its officers and employees such information as may be required for them to fulfil their proper performance of their duties, and may be used in the proper exercise of its rights and obligations under this Agreement.

  • 8.2. The obligations of confidence, and restrictions on disclosure shall not apply in the following circumstances:
    • 8.2.1. Where such information was already known prior to this Agreement;

    • 8.2.2. Where such information was already in the public domain, save as a result of a breach of Clause 9.1.;

    • 8.2.3. Where a third party, who did obtain the same from the disclosing party, disclosed such information to it lawfully; or

    • 8.2.4. Where disclosure is required by law.

  • 8.3. The Customer shall ensure that the confidentiality provisions of this Agreement bind all its employees and agents and shall indemnify NTECH against loss or damage suffered as a result of a breach of confidence by employees or agents.

  • 8.4. NTECH shall have the unconditional and irrevocable right to disclose the identity and address of the Customer and any End User in the event of any complaint received from any regulatory or governmental body, PSA or BT plc, or any licensed telecoms carrier, in connection with services offered by the Customer.

9. LIMITATION OF LIABILITY

  1. 9.1. NTECH shall not be liable for any indirect, incidental, special or consequential damages or for interrupted communications, lost data, or loss of profit, or economic loss arising out of or in connection with this Agreement and in particular shall not be liable for any delay in rectification of any such problem. NTECH shall not be liable for negligence except for death or personal injury caused by its negligence or that of its officers or employees.

  2. 9.2. Direct damages caused as a result of NTECH’s breaches of this Agreement shall in any event be limited to the previous 1 months revenue generated by the Customer, and received by NTECH, but in no event shall exceed for £20,000 for any one event or series of events.

  3. 9.3. NTECH shall not be liable for any interruption, delay or failure in service resulting from matters outside its control including but not limited to: acts of god, war, strikes, government action, fire, flood, embargoes, termination of or refusal to grant a licence, storm, riot, power failure, damage to or loss of its equipment or interruption, failure or delay in any service provided to NTECH by any third party. In such an event, the Customer may still exercise its rights of termination set out in this agreement.

  4. 9.4. NTECH shall have no liability to the Customer in respect of any demand or claim where:
    1. 9.4.1. The demand or claim arises as a result of the Customer’s negligence, misconduct or breach of this Agreement;

    2. 9.4.2. If the Customer does not immediately notify NTECH of any claim;

    3. 9.4.3. If the Customer does not give NTECH full authority to deal with the claim, or does not provide information and cooperation for NTECH to defend the claim.

10. INDEMNITY

  1. 10.1. Without prejudice to any other indemnity referred to in this or any other Agreement, the Customer agrees to indemnify NTECH and its parent, subsidiaries, affiliates, officers and employees against any claim or demand, including any made by a third party, arising out of the Customer’s or End User’s use of the service and all costs relating thereto. The Customer agrees not to hold NTECH and its parent, subsidiaries, affiliates, officers and employees responsible for any direct or indirect damage resulting from the use of NTECH software or services, in particular, but not limited to; the use or impossibility to use the Service, confidence in information obtained, errors and omissions, defects, viruses, delay in transmission, interruption of service or loss of data.

  2. 10.2. NTECH shall indemnify the Customer against direct physical injury or death caused by defects in the software or services supplied to the Customer.

11. TERM & TERMINATION

  1. 11.1. Until terminated in accordance with the terms of this Agreement, this Agreement shall commence from the date hereof and shall remain in force for a minimum period of 12 months. Provided the Agreement has not been terminated in accordance with the terms of this Agreement, it shall continue after the first minimum term of 12 months for further periods of 12 months until either party gives notice in writing, such notice expiring on the anniversary date of this agreement.

  2. 11.2. NTECH may terminate this Agreement with immediate effect by giving notice at any time, if:
    1. 11.2.1. The Customer does not comply with the terms of this Agreement;

    2. 11.2.2. There is reasonable evidence that the customer will not abide by the terms of this Agreement;

    3. 11.2.3. The Customer ceases trading, convenes a meeting of, or comes to an arrangement with its creditors, has distress or other seizure levied over any of its assets or does not satisfy any demand for payment from any legal person;

    4. 11.2.4. Any step is taken to wind up or dissolve the Customer, a receiver, and/or manager or administrator appointed over any assets;

    5. 11.2.5. NTECH believes the Customer has allowed services to be used for any unlawful purpose or any use prohibited by this Agreement; or

    6. 11.2.6. NTECH or the Customer, is instructed by, or receives any complaint or objection from BT Plc, any Carrier with whom it Contracts, OFCOM, or regulatory or governmental body;

    7. 11.2.7. The Customer fails to pay any invoice on time;

    8. 11.2.8. If the Customer fails to keep their account in credit, or generates traffic which creates a situation, where the Customer owes more money to NTECH, than NTECH owes to the Customer, and the customer does not pay monies owed in the timescales agreed.

  3. 11.3. Either party may terminate this Agreement if
    1. 11.3.1. either party has committed a breach of the Agreement, and fails to remedy the breach within 30 days of notice requiring it to do so, and;

    2. 11.3.2. either party takes any steps to wind up or dissolve, or a receiver and/or manager or administrator is appointed over any assets;

  4. 11.4. Termination shall be without prejudice to the rights and obligations accruing up to and including the date of termination.

12. GENERAL

  1. 12.1. This Agreement represents the entire understanding between the two parties. No other prior arrangements, representations or understandings, orally or in writing have any validity.

  2. 12.2. NTECH’s rights and powers under this Agreement are not affected if it fails to or chooses not to enforce any of them at any time. If any part of this Agreement is not enforceable it will not affect the remainder.

  3. 12.3. The parties must notify each other in writing of any change of address. All notices sent by first class post to the registered office of either party, or any address detailed in this Agreement, are deemed to have been properly served on the third day after posting.

  4. 12.4. Neither party shall be deemed to be in breach of this Agreement for any failure in performance caused by events outside of its reasonable control, to include, but not limited to any act of God, inclement weather, shortage of power, flood, drought, lightning, fire, lock-out, trade dispute, labour disturbance, act or omission of Government highway authorities, or telecommunication operators or other authority, war, military operations, or riot.

  5. 12.5. English Law applies to this agreement. Both parties hereby submit to the exclusive jurisdiction of the English Courts.

  6. 12.6. Both parties agree that they have no joint venture, partnership, or agency relationship as a result of this Agreement. Neither party shall make any offer, guarantee, or warranty to any third party, in regard to the services, that purports to bind the other party.

13. TECHNICAL SUPPORT


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